UK hospitality employs over 3.5 million workers. Many work variable hours, split shifts, and zero-hour contracts. TimeTally tracks staff hours across hotels, restaurants, cafes, catering, and event venues. Handle split shifts and late nights. Track tips allocation under the Employment (Allocation of Tips) Act 2023. Ensure National Living Wage compliance for every shift. From £2 per employee per month.
From boutique hotels to event caterers, TimeTally works across UK hospitality businesses.
Front desk, housekeeping, hotel restaurants, night porters
Fine dining, casual dining, quick service, delivery kitchens
Independent cafes, coffee chains, bakeries, delis
Event catering, contract caterers, wedding venues, corporate events
Hospitality staff log shifts in under a minute between breakfast, lunch, and dinner services. No training needed — works on any phone.
Everything hotels, restaurants, cafes, and caterers need to track staff time accurately across busy service periods.
Breakfast service then dinner? Track each portion separately. Under Working Time Regulations 1998, workers on split shifts are still entitled to 11 hours uninterrupted rest between working days. TimeTally flags when split shift patterns risk breaching rest requirements.
Hotel night porters and late-night restaurant shifts that run past midnight tracked correctly. Track overnight hours accurately for payroll.
Handle zero-hour contracts and casual staff. Under UK law, zero-hour workers are entitled to the same 5.6 weeks statutory holiday as full-time staff, calculated pro-rata. TimeTally provides automatic pro-rata holiday calculations. Stay compliant with the Employment Rights Act 1996.
Quick onboarding for new hospitality staff. Mobile-first design means they're tracking time on day one without lengthy training. Hospitality staff turnover averages 30% per year in the UK. Fast onboarding saves managers significant admin time.
Quickly add temporary staff during Christmas, summer season, or event peaks. Pay only for active employees each month.
Staff record tips and service charge separately. The Employment (Allocation of Tips) Act 2023 requires employers to distribute tips fairly and keep records for three years. TimeTally provides the audit trail you need for HMRC reporting. Also supports tronc scheme administration.
From morning coffee service to late-night hotel shifts, here's how TimeTally fits into your hospitality workflow.
Front desk, kitchen, or housekeeping staff open TimeTally on their phone when they arrive. Log start time in seconds before service begins.
Focus on guests and customers, not paperwork. Hours are tracked automatically once shift starts.
Staff log out when they leave. Split shifts? Log back in for the evening service. Tips can be recorded separately.
Manager approves timesheets and exports to Xero, QuickBooks, or payroll software. Accurate pay for every hour worked.
Desktop for hotel managers, mobile for waiting staff on the floor. Everyone stays connected in real-time.
Staff clock in/out from their phones. Native iPhone app available for hospitality workers on the move.
All devices stay in sync. Hotel managers see updates instantly. Track front desk, kitchen, and housekeeping teams in real-time.
Eliminate paper timesheet collection from different shifts. No manual consolidation of breakfast, lunch, and dinner service hours. Managers approve all shifts on mobile in minutes instead of hours.
Digital records eliminate disputes about hours worked. Split shift hours tracked separately. Tips and service charge recorded clearly. Staff see exactly what they earned before payroll runs.
Automatically track Working Time Regulations limits for hotel and restaurant staff. Monitor National Living Wage compliance. Maintain Employment (Allocation of Tips) Act 2023 records for HMRC. Calculate pro-rata holiday for zero-hour workers.
New hospitality staff start tracking time on day one. No lengthy training needed. When someone leaves, their hours are already recorded. Perfect for seasonal peaks and casual workers.
No hidden fees. No long contracts. Pricing that works for hospitality margins.
£2
per employee per month
Example: Hotel with 35 staff
£70/month total
Yes. TimeTally handles front desk, housekeeping, and kitchen staff working different shift patterns. Track early morning, day, evening, and night shifts all in one system. The Working Time Regulations 1998 require you to keep records showing staff are not exceeding the 48-hour weekly average, which is especially important for hotel workers covering multiple shift types.
Yes. Staff can record tips and service charge separately from hourly wages. Under the Employment (Allocation of Tips) Act 2023, employers must distribute tips fairly, maintain a written tipping policy, and keep tip records for three years. TimeTally provides the digital record-keeping you need for compliance.
Absolutely. TimeTally is perfect for hospitality businesses using zero-hour contracts. Track casual staff alongside permanent employees with automatic holiday accrual calculations. Zero-hour workers are legally entitled to 5.6 weeks statutory holiday under the Employment Rights Act 1996, and you must ensure they earn at least the National Living Wage for every hour worked.
Yes. Staff can log breakfast service, break period, and then dinner service as separate entries. The system automatically calculates total hours worked across split shifts. Workers are still entitled to 11 hours uninterrupted rest between working days and a 20-minute break if their shift exceeds 6 hours, even when working split patterns.
Learn more about time tracking for hospitality businesses.
Specialized features for pubs, bars, and restaurant businesses.
Read moreYour guide to legal requirements for tracking hospitality worker hours.
Read moreUnderstand UK working time rules for hospitality staff and zero-hour contracts.
Read more
