TimeTally - Timesheet Management AppTimeTally

Terms of Service

Last updated: 4/28/2026

These Terms of Service ("Terms") govern your access to and use of TimeTally's timesheet management software and services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Agreement to Terms

By creating an account, accessing, or using TimeTally, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing the Service.

These Terms constitute a legally binding agreement between you (either as an individual or on behalf of an organization) and Timetally ("TimeTally", "we", "us", or "our").

2. Description of Service

TimeTally provides a cloud-based timesheet management platform that allows businesses to:

  • Track employee working hours and timesheets
  • Manage and approve timesheet submissions
  • Handle holiday/leave requests and approvals
  • Generate payroll reports and exports
  • Monitor employee attendance and productivity
  • Export data to accounting software (Xero, QuickBooks) and CSV format

3. Account Registration and Eligibility

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3.2 Account Creation

When you create an account, you must provide accurate, complete, and current information. You are solely responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring your password meets our security requirements (minimum 6 characters, including uppercase, lowercase, and numbers)
  • Notifying us immediately of any unauthorized access or security breach

3.3 User Types

TimeTally supports two user types with different permissions:

  • Administrators/Employers: Can manage organization settings, add/remove employees, approve timesheets, access billing, and export payroll data
  • Employees: Can submit timesheets, request time off, and manage their personal profile

4. Subscription Plans and Pricing

4.1 Pricing

TimeTally charges £2.00 per employee per month. Pricing is calculated based on the number of active employees in your organization. Administrator accounts do not count toward the employee total.

4.2 Free Trial

New accounts receive a 14-day free trial with full access to all features. No payment method is required to start the trial. The trial period begins on the date of account creation.

4.3 Billing and Payment

  • Subscriptions are billed monthly in arrears via Stripe payment processing
  • You authorize us to charge your payment method for all fees incurred
  • Billing occurs automatically based on your employee count
  • You will be notified before any price changes take effect
  • All amounts are stated in British Pounds Sterling (GBP) and are exclusive of VAT where applicable

4.4 Payment Failures

If a payment fails, we will attempt to process the payment again. Your account may be suspended or terminated if payment cannot be processed after multiple attempts. We will provide notice before terminating your account for non-payment.

4.5 Refunds

All fees are non-refundable except as required by law or as explicitly stated in writing by TimeTally. We do not provide refunds or credits for partial months of service or for unused features.

5. Subscription Management

5.1 Modifications to Employee Count

You may add or remove employees at any time. Billing adjustments will be reflected in your next billing cycle. Adding employees during a billing period will result in prorated charges.

5.2 Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation:

  • Your subscription will remain active until the end of the current billing period
  • You will not be charged for subsequent months
  • You retain access to your data until the subscription ends
  • After cancellation, your account will be suspended and access restricted

5.3 Reactivation

You may reactivate a cancelled subscription at any time before account deletion. Reactivation restores full access and resumes billing at the current rate.

6. Service Availability and Modifications

6.1 Service Uptime

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Service. We may need to perform scheduled maintenance, updates, or emergency repairs that temporarily limit availability. We will provide advance notice for scheduled maintenance when possible.

6.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time without notice. We may also impose limits on certain features or restrict access to parts of the Service.

6.3 No Liability for Unavailability

We are not liable for any loss, damage, or inconvenience caused by service unavailability, whether due to maintenance, technical issues, or circumstances beyond our control.

7. User Content and Data Ownership

7.1 Your Data

You retain all ownership rights to the data you input into TimeTally, including but not limited to:

  • Employee information (names, contact details, job titles)
  • Timesheet entries and hours worked
  • Leave requests and approvals
  • Project assignments and notes
  • Payroll and financial data

7.2 License to Use Your Data

By using the Service, you grant us a limited, non-exclusive license to store, process, display, and transmit your data solely for the purpose of providing and improving the Service. We will not sell, rent, or share your data with third parties except as described in our Privacy Policy.

7.3 Data Accuracy

You are responsible for the accuracy and legality of all data you submit to the Service. You represent and warrant that:

  • You have the right to submit all data to TimeTally
  • Your data does not violate any laws, regulations, or third-party rights
  • Your data does not contain viruses, malware, or malicious code
  • Timesheet data is accurate and reflects actual hours worked

7.4 Data Export

You may export your data at any time in supported formats (CSV, Excel, or through integrations with Xero and QuickBooks).

8. Prohibited Uses and Conduct

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Submit false, misleading, or fraudulent timesheet information
  • Impersonate another person or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the Service or servers/networks connected to the Service
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems
  • Use automated scripts, bots, or scraping tools to access the Service
  • Reverse engineer, decompile, or disassemble any software used in the Service
  • Remove, obscure, or alter any copyright, trademark, or proprietary notices
  • Upload or transmit viruses, malware, or any malicious code
  • Harass, abuse, threaten, or intimidate other users
  • Use the Service for illegal purposes or to facilitate unlawful employment practices

9. Intellectual Property Rights

9.1 Our Rights

The Service, including its software, design, graphics, text, and functionality, is owned by TimeTally and protected by UK and international copyright, trademark, and intellectual property laws. You may not copy, modify, reproduce, distribute, or create derivative works without our express written permission.

9.2 Trademarks

"TimeTally" and associated logos are trademarks of Timetally. You may not use our trademarks without prior written consent.

9.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, worldwide, royalty-free license to use and incorporate such feedback without compensation or attribution.

10. Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy and GDPR Compliance Statement. By using the Service, you consent to our data practices as described in those documents.

We comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. You have rights regarding your personal data, including the right to access, correct, delete, and export your data.

11. Third-Party Services

The Service integrates with third-party services including:

  • Stripe: Payment processing and billing management
  • Supabase: Data storage and authentication
  • Google Analytics: Website analytics and usage tracking
  • Vercel Analytics: Performance monitoring
  • Xero, QuickBooks: Payroll export integrations (if configured)

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or policies of third-party services.

12. Account Termination

12.1 Termination by You

You may terminate your account at any time through the account deletion feature in your settings. Account deletion:

  • Permanently deletes your organization and all associated data
  • Cancels your subscription immediately
  • Removes all employee accounts associated with your organization
  • Is irreversible - deleted data cannot be recovered

12.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if you:

  • Breach these Terms of Service
  • Provide false or misleading information
  • Engage in fraudulent or illegal activities
  • Fail to pay fees when due
  • Abuse, harass, or threaten our staff or other users

12.3 Effect of Termination

Upon termination, your right to use the Service immediately ceases. We may delete your data in accordance with our data retention policies. We recommend exporting your data before terminating your account.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected
  • The Service will meet your specific requirements

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TIMETALLY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption
  • Loss of goodwill or reputation
  • Costs of procurement of substitute services

Our total liability to you for all claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of liability, so these limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless TimeTally and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any data or content you submit to the Service
  • Your employment practices or compliance with employment laws

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Dispute Resolution

In the event of any dispute, you agree to first contact us at support@timetally.org to attempt to resolve the matter informally before pursuing formal legal proceedings.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on this page with a revised "Last updated" date
  • Sending an email notification to your registered email address
  • Displaying a prominent notice within the Service

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service and may terminate your account.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to achieve the intended purpose to the maximum extent permitted by law, or severed if necessary. The remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, GDPR Compliance Statement, and Cookie Policy, constitute the entire agreement between you and TimeTally regarding your use of the Service and supersede any prior agreements.

21. Waiver

No waiver of any term or provision of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

22. Assignment

You may not assign or transfer these Terms or your rights and obligations under them without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

23. Contact Information

If you have questions about these Terms, please contact us: