TOIL (Time Off In Lieu) UK Guide: Rules, Rights & Best Practices (2026)
Everything UK employers need to know about Time Off In Lieu (TOIL). Learn the rules, legal position, how to calculate TOIL, create a policy, and manage it effectively.
What is TOIL?
Time Off In Lieu (TOIL) is compensatory time off given to employees who have worked beyond their contracted hours. Instead of receiving overtime pay, the employee "banks" the extra hours and takes them as paid time off at a later date.
For example, if an employee stays two hours late to finish a project, they could take two hours off another day instead of being paid overtime. It's a flexible arrangement that suits many UK businesses, particularly those with variable workloads.
TOIL is sometimes called "comp time" (compensatory time), "time in lieu", or simply "lieu time". Whatever you call it, the principle is the same: extra hours worked are exchanged for equivalent time off rather than additional pay.
UK Legal Position on TOIL
There is no specific UK legislation that governs TOIL. It is not mentioned in the Employment Rights Act 1996 or the Working Time Regulations 1998. This means:
- Employers are not legally required to offer TOIL — it is entirely at the employer's discretion unless the employment contract or a collective agreement states otherwise.
- There is no legal right to overtime pay either — as long as the employee's average hourly rate does not fall below the National Minimum Wage when all hours worked are accounted for.
- Working Time Regulations still apply — employees cannot work more than 48 hours per week on average (unless they have opted out in writing), and must receive adequate rest breaks.
- TOIL does not replace statutory holiday — the 28-day statutory annual leave entitlement is separate and cannot be reduced by TOIL arrangements.
When Should Employers Offer TOIL?
TOIL works best in certain situations:
- Project-based work — when teams occasionally need to put in extra hours to meet deadlines, but the workload balances out over time.
- Seasonal peaks — retail at Christmas, accountancy at year-end, or hospitality during summer.
- Salaried employees — where overtime pay is not practical or cost-effective.
- Small businesses — where cash flow makes overtime payments difficult but flexibility is valued.
- Employee preference — some employees genuinely prefer time off over extra pay.
TOIL may not be suitable for roles with consistently high overtime, shift-based work where absence creates coverage issues, or situations where employees would accumulate large TOIL balances that become difficult to manage.
How to Calculate TOIL
The most common TOIL calculation methods are:
1:1 (Hour for Hour)
The simplest approach: one hour of overtime equals one hour of TOIL. If an employee works three extra hours, they get three hours off. This is the most widely used method in the UK.
1.5:1 (Time and a Half)
One hour of overtime earns 1.5 hours of TOIL. This is sometimes used for evenings or weekends to incentivise employees to work unsocial hours.
2:1 (Double Time)
One hour of overtime earns two hours of TOIL. Typically reserved for bank holidays or particularly unsocial hours.
Use our free TOIL calculator to quickly work out accrued time off based on overtime hours and your chosen rate.
TOIL Calculation Example
Employee works 5 extra hours on a Saturday at 1.5:1 rate:
5 hours x 1.5 = 7.5 hours TOIL
The employee can take 7.5 hours (roughly one full working day) off at a later date.
Creating a TOIL Policy
A clear TOIL policy prevents disputes and sets expectations. Your policy should cover:
Eligibility
Define which employees can accrue TOIL. Is it available to all staff, or only salaried employees? Does it apply to specific roles or departments?
Approval Process
Overtime should be pre-approved before TOIL is accrued. Without this, employees may work unapproved extra hours and expect time off in return. Equally, taking TOIL should follow the same leave request process as annual leave.
Accrual Rate
State clearly whether TOIL is calculated at 1:1, 1.5:1, or 2:1, and whether different rates apply at different times (e.g. weekdays vs weekends).
Maximum Accrual
Set a cap on how much TOIL an employee can bank. Without limits, balances can grow unmanageably large. Common caps range from 1–5 days.
Expiry
Specify when accrued TOIL must be used by. Many businesses require TOIL to be taken within 1–3 months of accrual to prevent large balances building up.
What Happens to Unused TOIL
State whether unused TOIL is paid out or lost when it expires, and what happens when an employee leaves the business.
Best Practices for Managing TOIL
Track it properly
Use a dedicated system rather than spreadsheets or informal agreements. In TimeTally, you can create a custom "TOIL" leave type to track accrual and usage alongside annual leave.
Pre-approve overtime
Require manager approval before overtime is worked. This prevents unexpected TOIL accrual and ensures the extra hours are genuinely needed.
Set clear limits
Cap accrual at a reasonable level (e.g. 3 days) and require TOIL to be used within a set period. This keeps balances manageable.
Apply it consistently
The same rules should apply to everyone in the same role. Inconsistent application can lead to grievances and potential discrimination claims.
Monitor working time compliance
Even with TOIL arrangements, ensure employees are not regularly exceeding the 48-hour weekly average under the Working Time Regulations.
Common TOIL Mistakes
No written policy
Informal TOIL arrangements almost always lead to disputes. "I thought I had three days banked" is a conversation no manager wants to have.
Letting balances grow unchecked
An employee with 15 days of accrued TOIL is effectively owed three weeks off. If they leave, you may need to pay this out. Set caps and enforce them.
Using TOIL to avoid paying minimum wage
If an employee's total hours worked (including overtime) bring their effective hourly rate below National Minimum Wage, this is illegal regardless of TOIL arrangements.
Confusing TOIL with flexi-time
Flexi-time is a working pattern where employees choose their start and end times within agreed limits. TOIL specifically compensates for overtime worked beyond contracted hours.
TOIL vs Overtime Pay: Which Is Better?
There is no universal answer — it depends on your business and your employees:
| Factor | TOIL | Overtime Pay |
|---|---|---|
| Cash flow | No immediate cost | Direct payroll cost |
| Employee preference | Suits those who value flexibility | Suits those who need extra income |
| Admin burden | Requires tracking accrual and usage | Processed through payroll |
| Liability | Accrued TOIL is a future obligation | Paid and done |
| Wellbeing | Encourages rest and recovery | May incentivise overwork |
Many small businesses offer a combination — TOIL for salaried staff and overtime pay for hourly workers.
Tracking TOIL Effectively
The biggest challenge with TOIL is keeping accurate records. Spreadsheets work for very small teams, but they quickly become unmanageable as the business grows. Common issues include:
- Forgetting to log overtime hours
- Disputes over accrued balances
- No visibility of who has TOIL booked off
- TOIL expiring without being used
- Difficulty reporting on TOIL usage across the business
With leave management software like TimeTally, you can create a custom "TOIL" leave type with its own colour, icon, and allowance. Employees request TOIL through the same system as annual leave, and managers approve it with one click. Everything appears on the team calendar, so there is no ambiguity about who is off and why.
Key Takeaways
- TOIL is not a legal requirement — it is a discretionary arrangement between employer and employee.
- Always have a written TOIL policy covering eligibility, rates, caps, and expiry.
- Pre-approve overtime before TOIL is accrued.
- Set maximum accrual limits and enforce them.
- Ensure Working Time Regulations and National Minimum Wage rules are still met.
- Track TOIL properly — ideally through dedicated software rather than spreadsheets.
