Track time off in lieu for security officers, supervisors, and control room staff. Manage TOIL from extended shifts, emergency cover, and weekend deployments — accurately and fairly.
TimeTally keeps TOIL tracking alongside annual leave and shift timesheets in one system — so operations managers always know post coverage.
24/7 operations, emergency cover demands, and multi-site deployments make security TOIL management particularly complex.
Officers called in at short notice to cover sick colleagues work extra hours that are often informally noted but never formally recorded as TOIL — leading to disputes later.
Security shifts frequently run over. Fifteen minutes at shift end adds up to hours over a month. Without automatic tracking, officers have no idea what TOIL they've accumulated.
Officers deployed across multiple client sites have their overtime recorded inconsistently — or not at all — because no single manager has oversight of their full hours.
Client contracts require minimum staffing at each post. Operations managers can't approve TOIL without checking who else is off — but spreadsheets don't surface this clearly.
Security work is WTR-exempt in some cases, but records of average hours are still needed. Tracking actual vs. contracted hours per officer requires accurate data.
Some supervisors apply 1:1 for all TOIL, others apply 1.5:1 for nights and weekends. Without a policy enforced by the system, officers are treated differently depending on who approved their claim.
Security officers check their TOIL balance and submit requests from their smartphone at any time — between shifts, on post, or after a callout. Supervisors get an instant notification and can approve with full team visibility.
Available from any location
Officers don't need to visit an office — the iOS app works from any post or site 24/7
Approve with post coverage checked
Supervisors see who's already off before approving — keeping client contracts covered
Permanent records for every officer
All TOIL accruals, requests, and approvals stored permanently — useful for compliance and payroll
See TOIL bookings, annual leave, and sick leave together across the whole team. Operations managers check post coverage before approving any TOIL request — ensuring client contracts are never at risk.
TOIL, annual leave, and sick leave together — complete visibility for operations managers
Check site staffing levels before agreeing to TOIL requests — keep client commitments
Export hours and absence records for payroll processing and WTR monitoring
Define accrual rates, caps, and expiry periods that reflect your contracts — once, consistently. Create separate TOIL types for standard overtime, night shift cover, and emergency callouts, each with different rates and colours.
Pair TOIL management with shift timesheet tracking and on-call tracking software for complete operational control.
Useful for security companies: Create separate TOIL types for 'Emergency Cover' (1.5:1, expires in 3 months) and 'Standard Overtime' (1:1, expires in 6 months) — giving officers clarity on what they've earned and when it expires.
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Security officers log their actual hours in TimeTally's timesheet. Hours beyond their contracted shift length accrue as TOIL — at the rate you define in your policy (e.g. 1:1 for standard extensions, 1.5:1 for covering nights or weekends at short notice). Supervisors approve accruals once shifts are complete.
Yes. All employees are managed under one TimeTally account regardless of which client site they're deployed to. Supervisors and operations managers can view TOIL balances and upcoming bookings across all sites from a single dashboard.
When an officer covers at short notice, the extra hours are logged in the timesheet and the resulting TOIL submitted for approval. The supervisor approves the accrual with the applicable rate — creating a clear record of the extra work and the TOIL owed.
Managers see the full team calendar before approving TOIL requests. You can check how many officers are already off before agreeing — ensuring client posts are not left undermanned.
Yes. TimeTally doesn't differentiate between licence types — it tracks TOIL, leave, and timesheets for all employee categories. You can add custom notes to employee profiles for licensing information.
Yes. Set a maximum balance cap and expiry period in your TOIL policy — for example, TOIL must be taken within 3 months of accrual. This prevents large balances accumulating during busy contract periods.
