TOIL management software showing time off in lieu requests on mobile

TOIL Management Software for UK Businesses

Stop tracking Time Off In Lieu on spreadsheets. TimeTally automatically accrues TOIL from approved overtime, lets employees request it like annual leave, and gives managers complete visibility over every balance — from calculation to sign-off.

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Every time tracking scenario, handled

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Why TOIL Falls Apart Without the Right System

Time Off In Lieu sounds simple — but managing it manually across a team quickly leads to disputes, lost records, and employees taking time off they haven't actually earned. A proper leave management system that integrates TOIL with time tracking solves this cleanly.

Disputed balances

Without a single source of truth, employees and managers disagree about how many hours are banked. Spreadsheets edited by multiple people become unreliable fast.

Overtime not linked to TOIL

When time tracking and TOIL are in separate systems, approved overtime never makes it into the TOIL balance. Hours get lost and employees feel short-changed.

Balances growing out of control

Without caps or expiry rules, employees accumulate months of TOIL. When they leave or take it all at once, it creates a serious operational and financial liability.

No visibility for managers

Managers can't plan cover if they don't know who has TOIL booked. Without a shared calendar view, approving TOIL in isolation leads to understaffing.

Overtime approved in TimeTally automatically creating TOIL balance

TOIL Accrues Automatically From Approved Overtime

When a manager approves overtime in a timesheet, TimeTally calculates the TOIL earned and adds it to the employee's balance instantly. No manual entry. No separate spreadsheet. No arguments about what was agreed.

Configurable accrual rates

Set your TOIL rate — 1:1, 1.5:1, or 2:1 — to match your employment contracts. Different rates for weekdays, evenings, weekends, and bank holidays are all supported.

Expiry and cap settings

Prevent balances growing unchecked with configurable TOIL caps and expiry windows. Employees are automatically informed of upcoming expiry so time is used, not lost.

Accurate records for compliance

Every TOIL transaction — earned, requested, approved, and expired — is logged with a full audit trail. Export records for payroll or use alongside our free TOIL calculator.

Employees Request TOIL Just Like Annual Leave

There's no separate system to learn. Employees request TOIL through the same flow as any other leave request— choose the TOIL leave type, select dates, and submit. Managers approve or decline with one tap, and the balance updates automatically.

Same flow, zero confusion

Employees already know how to request annual leave, sick leave, and other absence types. TOIL uses the exact same process — no new app, no training required.

Balance shown before booking

Employees can see their current TOIL balance when submitting a request. The system prevents them from requesting more than they have accrued, eliminating overdrafts before they happen.

All absence on one calendar

Approved TOIL appears on the team calendar alongside annual leave and all other absence types — so managers can see coverage at a glance before approving.

Employee requesting TOIL through the TimeTally mobile app

Complete Visibility Across Every TOIL Balance

Managers and admins can see every employee's TOIL balance, accrual history, and booked time in one place. No chasing for records. No back-and-forth about what's been approved. TOIL integrates with your rota so managers always see the full staffing picture before approving requests.

Individual and team-level reporting

View each employee's TOIL balance, see how much was accrued this month, and identify balances at risk of expiry.

Exportable records

Export TOIL data via CSV or sync directly with Xero and QuickBooks for payroll and year-end reconciliations.

Policy settings per organisation

Configure accrual rate, maximum balance, and expiry window once — the system enforces them automatically for every employee.

Team calendar showing TOIL and all leave types in TimeTally

TOIL Sits Alongside All Your Other Leave

The shared team calendar shows TOIL, annual leave, sick leave, and every other absence type in one colour-coded view. Managers can see immediately who is off and why — making cover planning straightforward.

Team calendar showing TOIL alongside annual leave and sick leave in TimeTally

Colour-coded TOIL entries

TOIL time off displays in its own colour on the team calendar so managers can distinguish it instantly from holiday and other absence types.

Prevent coverage gaps

Managers can see the full team picture before approving TOIL requests, ensuring minimum staffing levels are maintained across every shift.

Mobile-first for shift workers

Employees can check their TOIL balance and submit requests from their phone at any time. The iOS app works as well on the shop floor as at a desk.

Everything You Need to Manage TOIL Properly

From accrual rules to expiry policies, TimeTally covers every aspect of a robust TOIL management system — included in your standard plan.

Automatic accrual from overtime

TOIL is calculated and credited the moment overtime is approved in a timesheet. No manual input needed — accrual is instant and accurate.

Configurable rates and caps

Set accrual rates (1:1, 1.5:1, 2:1), maximum balances, and expiry rules to match your employment contracts and TOIL policy exactly.

One-click manager approvals

Managers approve or decline TOIL requests with a single tap — via the app or browser. Balance updates immediately on both sides.

Shared team calendar

All approved TOIL shows on the same team calendar as annual leave and sick leave — full picture, always visible.

Expiry tracking and alerts

Set TOIL to expire after a defined window. Employees are notified before balances lapse so time off is taken rather than wasted.

Full audit trail and CSV export

Every TOIL transaction is logged — earned, approved, rejected, expired. Export the full history for payroll, audits, or employment disputes.

Simple, Transparent Pricing

One price. Every feature. TOIL management included.

£2/employee/month

Billed monthly. Cancel anytime.

TOIL accrual from approved overtime
Configurable rates, caps, and expiry rules
TOIL requests via the same leave flow
One-click manager approvals
Shared team calendar — all leave types
Full audit trail and CSV export
Annual leave, sick leave, and custom types
Xero and QuickBooks payroll integration
iOS app for staff and managers
Timesheet management included

Everything you need to know about TOIL

Time off in lieu rules are more detailed than most managers realise. Here's what the law actually says.

What Counts as TOIL-Generating Time

TOIL accrues on extra hours worked beyond an employee's contracted hours. Some employers only count hours worked above a minimum threshold. The definition of what qualifies must be set out clearly in the TOIL policy.

Approving TOIL in Advance vs Retrospectively

Best practice is to obtain prior manager approval before extra hours are worked. Retrospective approval creates disputes about whether the additional hours were authorised in the first place and whether TOIL is actually owed.

Setting TOIL Caps and Expiry Rules

Employers should cap the maximum TOIL an employee can accumulate — for example, 2 days — to prevent large balance liabilities. Setting expiry dates ensures time off is taken promptly rather than accruing indefinitely.

TOIL vs Overtime Pay: Employer's Choice

There is no statutory right to TOIL instead of overtime pay — it is purely a contractual arrangement. Employers can choose to offer TOIL, overtime pay, or give employees the option to choose between the two.

TOIL Carryover Between Leave Years

TOIL is separate from statutory annual leave. Employers should define whether unused TOIL carries over at the end of the leave year or expires. There is no statutory obligation to carry TOIL over into the next year.

TOIL Payout on Termination

If an employee leaves with unused TOIL, whether it must be paid out depends on the contract wording. Good practice — and often the legally safest approach — is to pay out any outstanding TOIL balance on termination.

TOIL for Part-Time and Zero-Hours Staff

TOIL accrues on hours worked above contracted hours. For zero-hours workers, the policy must define what constitutes 'normal' hours before TOIL can begin to accrue — otherwise disputes about entitlement are likely.

Record-Keeping for TOIL

Maintain a running TOIL balance for each employee showing when TOIL was earned, approved, and taken. Accurate records protect both employer and employee in the event of a dispute about hours worked or balances owed.

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TOIL Management for Every Sector

TOIL rules vary by industry. TimeTally's flexible TOIL system adapts to your sector's shift patterns, callout schedules, and overtime policies.

Healthcare & NHS

TOIL management for healthcare

Out-of-hours callouts, on-call activations, and shift extensions create significant TOIL entitlements in NHS and private healthcare settings. TimeTally tracks each callout, calculates TOIL accrued, and ensures balances are taken within clinical rota windows — not carried indefinitely.

  • On-call and callout TOIL tracking
  • TOIL expiry and cap management
  • Rota-integrated balance visibility
Security

TOIL management for security

Security operatives working 12-hour shifts, alarm response callouts, and extended post coverage quickly accumulate TOIL. TimeTally tracks TOIL separately from annual leave, enforces carryover caps, and gives security managers a real-time view of team balances when scheduling upcoming posts.

  • Callout and extended shift TOIL
  • Carryover cap enforcement
  • Real-time balance view for schedulers
Facilities Management

TOIL management for facilities management

Reactive maintenance callouts and emergency cover create unpredictable TOIL entitlements across FM teams. TimeTally captures each callout automatically, calculates the TOIL owed, and gives team leaders a weekly balance report — so nothing falls through the cracks at month-end.

  • Reactive callout TOIL capture
  • Automatic balance calculation
  • Monthly TOIL balance reporting
Hospitality

TOIL management for hospitality

Late venue close times, private events, and seasonal peaks mean hospitality teams regularly work beyond their contracted hours. TimeTally's hospitality TOIL management lets staff log overtime against each event, managers approve TOIL claims on their phone, and balances reset at each leave year end.

  • Event-based TOIL logging
  • Mobile approval for managers
  • Annual leave year TOIL reset
Manufacturing

TOIL management for manufacturing

Production deadlines, line breakdowns, and shift handover delays generate overtime that manufacturing workers expect to reclaim. TimeTally's manufacturing TOIL system integrates with shift schedules, tracks line-level TOIL separately from general overtime, and exports balances to payroll for accurate payout calculations.

  • Production shift TOIL tracking
  • Line-level TOIL reporting
  • Payroll export for TOIL payout
Retail

TOIL management for retail

Retail teams put in extra hours around product launches, sale events, and Christmas peaks — then need to take that time back in the quieter months. TimeTally's retail TOIL management tracks peak-season TOIL as it accrues and makes it easy for staff to book time off in lieu once the rush is over.

  • Peak season TOIL accrual
  • Time in lieu booking from the app
  • TOIL separate from annual leave balance

Frequently Asked Questions

How does TimeTally automate TOIL accrual?

When a manager approves overtime in a timesheet, TimeTally automatically calculates the TOIL earned based on your configured accrual rate (1:1, 1.5:1, or 2:1). The hours are added to the employee's TOIL balance immediately, with no manual data entry required. Employees can see their balance at any time through the app.

Can employees request TOIL the same way as annual leave?

Yes. TOIL appears as a leave type in the same leave request flow employees use for annual leave. They select the TOIL leave type, choose dates and hours, and submit. Managers receive a notification and can approve or reject with one tap. Everything appears on the team calendar alongside other leave.

Can I set a TOIL expiry date?

Yes. You can configure TOIL balances to expire after a set number of months (for example, TOIL must be used within 3 months of accrual). You can also set a maximum accrual cap so balances never grow unmanageably large. Both settings are configurable per organisation.

Does TOIL tracking work in hours or days?

TimeTally supports both. If your organisation tracks leave in days, TOIL accrual is expressed in days. If you track in hours (common in shift-based businesses), TOIL is tracked to the hour. You choose the unit that matches your payroll and employment contracts.

What happens to unused TOIL when an employee leaves?

TimeTally gives you accurate records of each employee's TOIL balance at any point in time, including when they leave. What happens to unused TOIL on departure is governed by your TOIL policy — TimeTally provides the records you need to handle the calculation correctly.

Can I see TOIL accrual and usage across my whole team?

Yes. The team calendar shows who is off on TOIL alongside all other leave types. Managers and admins can view individual TOIL balances, see historical accrual from approved overtime, and export TOIL data via CSV for payroll or reporting purposes.

Is TOIL separate from annual leave?

Yes. TOIL is tracked as a completely separate leave type with its own balance. It does not reduce statutory annual leave entitlement, and employees can hold both simultaneously. The 28-day statutory holiday entitlement remains completely separate.

How much does TOIL management cost?

TOIL management is included in the standard TimeTally plan at £2 per employee per month. There is no add-on cost or separate pricing tier. The 14-day free trial gives you full access to TOIL tracking with no credit card required.

Loved by UK small businesses

Real reviews from TimeTally customers

Setup was dead simple and the team just got on with it. Got everyone up and running in an afternoon with no help needed. Does everything we need for timesheets and holidays without the faff.
SM

S.M.

Has completely changed how I handle timesheets. Used to dread it every week — now it takes me minutes. Really easy to get around and my staff picked it up straight away.
JT

J.T.

Started using it just for rotas but quickly realised it does loads more. The timesheets and leave management are great, and it even handles TOIL and overtime which I wasn't expecting. Use it for everything now.
RK

R.K.

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